Essential Questions A Digital Agency Should Ask Based On Your RFP
Co-founder, CEO & CTO
Going beyond the RFP template
Dom & Tom has been designing and developing digital products since 2009, and in that time we’ve seen a lot of Requests for Proposal.
Most mobile application RFPs cover the basics pretty well: company profile, project description, stakeholders, project timelines, platforms for delivery, differentiators … info that’s now standard in any proposal template.
But, there are always big pieces of the puzzle to put into place before you start your product-building journey. When drafting your RFP, keep these questions in mind before contracting an agency. Knowing the answers will bring a tremendous amount of clarity, and help all sides realize your vision.
Have questions about the RFP process?
Ask us anything. Then, send out your RFP to digital product agencies and see who asks the right follow-up questions.
About the author
Co-founder, CEO & CTO
Dominic Tancredi co-founded Dom & Tom in 2009 and leads engineering, AI product development, and technical strategy. He writes on building, modernizing, and operating web, mobile, and AI-powered products.
Frequently asked questions
How do I compare agency proposals?
Compare scope clarity, team seniority, deliverables per phase, ownership of code and accounts, communication cadence, and how change requests are handled. The cheapest proposal is rarely the lowest-risk proposal.
How does Dom & Tom respond to RFPs?
Dom & Tom uses discovery-oriented questions to clarify goals, users, risks, and the right engagement shape—sprint, rescue, fractional leadership, or full delivery—before scoping engineering work.
Should an agency interview our internal team?
Yes. Good partners want to understand your product context, constraints, and existing systems before committing to a build plan.
What questions should I ask a digital product agency before hiring?
Ask about outcomes, user research, technical ownership, QA, release process, how they handle unknowns, and what happens after launch. Strong agencies document assumptions and explain tradeoffs—not only timelines and rates.
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