
What’s Your Mobile Application’s Post-launch Plan?

VP, Client Services
Thinking proactively about post-launch
Congratulations, you’ve just launched your new app! And now … the hard part.
It can be daunting to think so far ahead when prepping to release an app or website. But as the launch date quickly comes into view, digital product owners need to think proactively about ways to support and iterate on the products they’ve built.
What will you, and your users, want this product to look like in a month, six months, or a year? A post-launch plan can be sprawling, but we’ve broken it down to help you think about your priorities and goals.
Post-launch needs typically fall into three broad categories: maintenance (bug fixes and site optimizations), managed hosting (DevOps proactively manages and monitors your cloud infrastructure), and new feature design & development. Let’s break those categories down.
Maintenance
Think about your upcoming maintenance needs in three ways:
Do you have the internal team to support that maintenance, or the budget to support externally? Does the agency you’re partnering with to build the product have the bandwidth and expertise to support you after launch? Do you know how you want the product to evolve, or do you need help figuring that out? Answer those questions first and you’ll have a clear idea of the next steps.
Managed hosting and DevOps
Once the dust settles after launch, it’s time to review how your infrastructure is managed and maintained. Depending on your internal team size, it’s often easier to have an agency like Dom & Tom:
There are many options for hosting, and we can help you make the right choice. For example, we host a majority of our applications on AWS on both private and public clouds. We leverage their services wherever possible such as RDS for SQL databases, S3 for object storage and CloudFront for accelerated web delivery and global caching.
Some of the tools & technologies we are proficient in (and use on a daily basis) include GitHub, Dockerhub, CircleCI, RancherOS, Datadog, Terraform, Ansible, MySQL, PostgreSQL, Couchbase, MongoDB, Docker, YAML, JavaScript, Node, Bash and AWS tools such as AuroraDB, RDS, CloudFront, IAM, EC2, S3 and many more.
So, how to choose the right technology? It’s helpful to have a Technical Diagram that outlines both your first-party infrastructure and your third-party services (core vs context). It provides a clear outline for your infrastructure team on what to manage and maintain.
Ongoing Development
Post-launch development typically includes hours dedicated to:
If you have a clear product backlog, a retained team makes the most sense. But if you’re still figuring out Product Market Fit, then engaging on fixed-scope, feature-specific areas is a better approach.
If you’re not sure which way to go, we recommend a “bucket of hours” that rolls over month-to-month. Three months is the magic number to learn product-team velocity. Then you can “right-size” to higher or lower velocities in either a retainer or fixed-scope approach.
Build your plan
Have questions about building a post-launch plan? Ask us anything.
About the author

VP, Client Services
Drew Papadeas leads client services at Dom & Tom. He works with product and business leaders to scope, staff, and ship digital products, and writes on product discovery, delivery, and agency partnerships.
Frequently asked questions
When should we plan post-launch work?
Before launch. Define success metrics, monitoring, and support workflows during development so the team is ready on day one.
Can Dom & Tom support apps after launch?
Yes. Dom & Tom provides post-launch iteration, QA, modernization, and rescue support for mobile products—not only initial builds.
What should a mobile post-launch plan include?
Crash monitoring, analytics, support triage, store review responses, release cadence, backlog prioritization, and clear ownership for bug fixes and feature iteration.
Why does post-launch planning matter for mobile apps?
Launch is the start of learning from real users. Without monitoring, support, analytics, and iteration plans, teams miss bugs, retention issues, and roadmap opportunities.
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