Open Access Evidence Hub

Open Access Evidence Hub

UX/UI Design, Web Development

Case study summary

Client / industry
Open Access Evidence Hub
Problem
UX/UI Design, Web Development
What Dom & Tom did
Product strategy, UX/UI, software engineering, QA, and launch support based on the documented case study scope.

An Open Access Web-based Evidence Hub and Database Application for an International NGO

With more policymakers and for-hire research institutions living in an “alternative facts” world, it is critically important for 3ie to review and validate evidence-based research through this web-based application created by Dom & Tom’s website developers.

Our Client

3ie (International Initiative for Impact Evaluation) is an international NGO that promotes evidence-informed equitable, inclusive, and sustainable development. They are a global leader that funds, produces, checks quality assurance, and synthesizes rigorous evidence on development effectiveness. They support evaluations and reviews that examine what works, for whom, why, and at what cost in low-and middle-income countries.
They provide guidance and support in the generation and effective use of high-quality evidence to inform decision-making and improve the lives of people living in poverty in low- and middle-income countries (L&MICs). 3ie is registered as a non-governmental organization in the United States. It has offices in New Delhi, London, and Washington, DC.

The Goal

As a web development and web design agency, Dom & Tom’s goal is to create an open access, searchable, web-based database that is easy to navigate by all of 3ie’s intended users.
This website application provides a single point of access for policymakers, practitioners, and academics looking for high-quality evidence on social and economic development interventions in low- and middle-income countries.
In addition, 3ie wanted to establish a new publishing workflow by building a custom data management solution (DMS) that helps the 3ie team more effectively manage, review, approve, and publish research records.

Our Plan & Design Process

Dom & Tom completed end-to-end website design and development for the Open Access Evidence Hub.
3ie and Dom & Tom began their work during the site’s Discovery Phase. The objective is to gather research, validate assumptions, and define the requirements to create a vision for a holistic product ecosystem.
This ecosystem would need a specific focus on the search experience and content integration. Utilizing the knowledge gained from these sessions combined with insights harvested from user research, Dom & Tom’s team of web developers and web designers assembled a matrix of Features and Functionality (F&F) that addresses user needs and pain points.
Dom & Tom designed a new and improved search platform to overcome these obstacles related data management and end-user experience. 3ie has an enormous inventory of data and content available through its repository of impact evaluation studies. Users of the previous repository search greatly needed targeted search results to assist in their own research activities and needs.
With the previous search functionality, users could only use basic searches to seek the answers and data they desired. This process inefficiency has led to frustrations and workarounds on users.
During the Development Phase, Dom & Tom’s web development team developed and deployed the databases, data management application and end user search query application, per the completed designs and architecture documents. Dom & Tom leveraged GraphQL and ElasticSearch to build this product in React.js.

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Frequently asked questions

What services did Dom & Tom provide?

Dom & Tom supported UX/UI design and web development for the platform, aligning information architecture, interface design, and implementation for a research-oriented audience.

What is the Open Access Evidence Hub?

The Open Access Evidence Hub is a Dom & Tom case study for a web platform focused on UX/UI design and web development—helping users discover and navigate evidence-based content through a clear digital experience.

Can Dom & Tom build similar web platforms?

Yes. See Web Development and Product Strategy & Discovery for how Dom & Tom plans, designs, and ships complex web applications.

What type of organization is this case study relevant for?

Teams building content-heavy web platforms, research portals, or evidence libraries that need strong UX and maintainable web engineering.

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