Port Medical Management iOS and Android Application

SeaScan allows maritime crew members to administer their own COVID-19 tests, from any location, and receive fast-tracked results following confirmation by a Port Medical Management team member.
With the onset of the COVID-19 pandemic in 2020, the shipping industry faced an unprecedented challenge as most countries and airlines began enforcing mandatory COVID-19 testing for all travelers.
“Dom & Tom has been extremely helpful in building our exclusive app to help monitor crew members’ well-being.”

Port Medical Management services the needs of ships and seafaring workers in American ports, offering priority appointments, expedited diagnosis and treatment, and simplified and transparent billing. SeaScan is a collaborative venture between Port Medical Management and GAC North America – Shipping, responsible for crew changes across the U.S.

Ship owners and agents quickly discovered the logistical difficulties of testing on-signing and off-signing crewmembers. The clock is always running in maritime transport, so balancing lab costs, privacy issues, and timely crew changes presented distinct challenges.
Port Medical Management was uniquely positioned to provide rapid PCR and antigen testing in all U.S. ports, and engaged Dom & Tom to address this goal efficiently and cost-effectively via a mobile device.

Collaborating rapidly through an agile process, we prioritized features that allow crew members to test themselves and report results via the app. Security is a major priority, so we developed a 3-step verification system. The HIPAA-compliant app:
This app empowers crew members to self-administer COVID-19 tests from any location, providing expedited results upon verification by a Port Medical team member. The UX is frictionless, directing users to video themselves taking the test and photographing the results.
• Aggregates all of the necessary paperwork required for shipowners
• Maintains digital records for shipowners and crew members
• Automates any necessary third-party reporting

We were able to reduce the cost of testing by 95% and the test results from a day to under an hour. This has helped streamline the testing process and expedite testing results.